Privacy Policy

We value your privacy. Read our policy below to understand how we collect, use, and protect your personal information.

Last Updated: August 12, 2026

1. Information Collection

We collect information you provide directly to us, such as when you create or modify your account, place an order, contact customer support, or otherwise communicate with us.
This information may include: name, email address, phone number, delivery address, payment method details, and any other information you choose to provide.
We also automatically collect certain information when you visit our site, including your IP address, browser type, and operating system.

We may use the information we collect about you to provide, maintain, and improve our services.
To process transactions and send you related information, including order confirmations, delivery updates, and receipts.
To send you technical notices, security alerts, and support messages.
To respond to your comments, questions, and requests, and provide customer service.
To communicate with you about products, services, offers, and promotions offered by MST Bazar (if you have opted in).

We may share your information with trusted third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., delivery partners like Pathao/RedX, payment gateways like bKash).
We may disclose your information in response to a request by a competent authority if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
We strictly do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement robust security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction.
All payment transactions are encrypted and processed through secure, compliant third-party payment gateways. We do not store your credit card or PIN details on our servers.
While we strive to protect your data, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and track the activity on our website.
Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Please note that if you disable cookies, some features of our website (like your shopping cart) may not function properly.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us.